Kariéra v CCS

TEMP

Současný počet získaných zákazníků a obchodních partnerů je důkazem toho, že CCS disponuje týmem kvalitních zaměstnanců, kteří svojí každodenní prací přispívají k dobrému jménu společnosti.

Pokud byste i Vy rádi zjistili více o pracovních možnostech u naší společnosti, zašlete nám strukturovaný profesní životopis na e-mail aneta.cerna@fleetcor.eu s průvodním dopisem, ve kterém uvedete, o jakou pracovní pozici se ucházíte, proč se o ni ucházíte a co nabízíte CCS jako svému možnému zaměstnavateli.

           KARIÉRA Ve FLEETCOR

Skupina FLEETCOR je přední nezávislý světový poskytovatel firemních palivových karet. Od svého založení v roce 2000 skupina získala a vyvinula řadu významných značek palivových karet v Severní Americe, Evropě, Asii a Africe (např. CCS, CFN, FleetNet, Fuelman, Keyfuels, Mannatec, PPR a další). FleetCor zaměstnává přes 1 100 pracovníků, kteří působí v 17 zemích v USA a Evropě. Partnery skupiny jsou i takoví investoři jako Bain Capital, Summit Partners a Advent International.

Pokud se i Vy chcete stát jedním ze zaměstnanců FLEETCOR, neváhejte se přihlásit do výběrového řízení zasláním svého motivačního dopisu a životopisu na email aneta.cerna@fleetcor.eu s odkazem na konkrétní pozici.

Volná pracovní místa

Špičkoví obchodníci jsou u nás špičkově zaplaceni! Máte silnou vnitřní motivaci, jste cílevědomí a rádi překonáváte výzvy? Pojďte plnit naše plány! Rozrůstáme se a těšíme se na nové ambiciózní kolegy.

Co bude Vaší náplní práce:

  • aktivní prodej
  • komunikace s klienty, kteří projevili zájem o naše služby
  • administrativa spojená s prodejem a požadavky klientů

Co od Vás očekáváme:

  • rodilá slovenština podmínkou!!!
  • zkušenosti v aktivním telefonickém prodeji, obchodu jsou výhodou 
  • zodpovědnost, spolehlivost, výborné komunikační schopnosti
  • příjemný hlas 
  • tah na branku 
  • plnění stanovených cílů
  • proaktivní přístup

Na co se můžete těšit a spolehnout:

  • fixní mzda
  • nadstandardní bonusová složka z prodeje 
  • dynamický a veselý pracovní tým
  • místo výkonu práce Praha 8
  • firemní akce a benefity (5 týdnů dovolené, sick a free day, občerstvení na pracovišti, stravenky atd.)
  • odborné zaučení

Předpokládaný termín nástupu: 

  • ihned

Pokud Vás nabídka pracovní pozice zaujala, pošlete nám životopis na e-mail aneta.cerna@fleetcor.eu

 

The Role:
The credit supervisor is responsible for leading the cash collection team that aims to collect the maximum amount of overdue funds from customers, this may include a variety of collection techniques, legal claims, and the selective use of outside collection services. The Credit Supervisor’s team is also responsible for portfolio management and performing credit checks of new customers.


Main responsibilities:

  • Organize work of the credit team
  • Cooperate with setting up the credit policy
  • Plan and execute collection activities to maximize cash receipts
  • Contact customers regarding overdue accounts and determine reasons for non-payment
  • Issue payment commitment letters
  • Monitor payments
  • Coordinate customer credit changes with the finance and sales departments
  • Recommend accounts shift to a collection agency
  • Maintain accurate records about the customer payment status

Requirements:

  • 2+ years of credit or collection similar experience from an international environment
  • At least 1 year experience as a team leader
  • French or Dutch language is mandatory, English on communication level (communication with colleagues from UK)
  • Higher education - degree is mandatory
  • Good communication and negotiation skills in phone calls
  • Balanced personality, good conflict management, Stress resistance
  • Detail and Goal orientation
  • Good PC Skills (MS Word, Excel and Internet)

We offer:

  • Being part of a successful international company with challenging projects
  • Stable employment and high standards of work
  • Career opportunities within global structure 
  • Company benefits (meal vouchers, additional week of vacation, sick days, corporate events, etc.)
  • Communication in a foreign language with customers as well as native speakers in a team

Start: ASAP


Email Aneta.Cerna@fleetcor.eu for more information and to apply.

This is an exciting opportunity to join a global business during a period of real growth and make a significant impact from day one. This is a dynamic role where you will be leading on the development of our marketing communications, across a wide range of channels and platforms, with the aim of driving lead generation and sales for the business.  
 
The role:
  • Be the owner of lead generation and nurturing
  • Improve our email automation campaigns for sales (priority) and also for the customer base
  • Plan and implement communication campaigns, including developing content
  • Test and review performance, improving the running of future campaigns
  • Work across Emarsys & Salesforce.com platforms
  • Work collaboratively with internal clients to deliver combined activities
  • Oversee the day-to-day use of the marketing communications budget
  • Where necessary organize work with agencies and adjacent teams.
KPIs:
  • Increase conversion rate of sales funnel
  • Improve lost sales opportunities
  • Reduce churn, improving retention
  • Increase product usage.
 
Profile:
  • Marketing communication (mainly email) experience at least 1 to 5 year
  • Good written communication skills
  • Good with numbers, capable to put in perspective effect of tactical work on strategic goal
  • Exposure to email automation tools & CRM systems
  • Responsible, capable of being an owner of a business area with a big impact
  • Pro-active 
  • English and CZ/SK or PL speaker, HU is a plus
  • Start day 1.9.2017 the latest.
 
Email Aneta.Cerna@fleetcor.eu for more information and to apply.

ROLE AND RESPONSIBILITIES

  • control of knowledge of scripts, product knowledge, telephone etiquette, call duration, active listening skills, correct ending of the call, etc.
  • providing feedback and recommendations on quality improvement (weekly/monthly sessions) to Operations Supervisors
  • participation in creating evaluation criteria (tests, check lists, etc)
  • defining additional training needs
  • developing, together with Trainer, individual plans of improvement
  • defining of service quality standards
  • preparation of training materials and their continuous improvement
  • providing product, system and process training to the team
  • providing feedback on training sessions to management
  • further cooperation with ops on training improvements (seeking for frequently asked questions, frequent errors, …)
  • generating regular reports
  • identifying reasons for customer terminations
  • managing customer survey
  • preparation and providing information emails to customers

REQUIREMENTS

  • Polish on a native level plus English C1 level 
  • Knowledge of customer service techniques and process steps, experience with calls
  • Mentoring skills: listening skills, ability to provide feedback
  • Good communicative skills
  • Training skills
  • Focus on client
  • Good IT skills
  • Stress resistance

WE OFFER

  • Work within a reputable multinational company
  • Competitive financial evaluation
  • Variable salary component, depending on job performance
  • Company benefits (meal vouchers, additional week of vacation, sick days, corporate events, etc.)
  • Communication in a foreign language with native speakers in a team 
  • Place of work Praha 8

Start day:

  • immediately

Email Aneta.Cerna@fleetcor.eu for more information and to apply.

Do you want to work with people and show your sales talent? Can you stay calm in difficult situations and still focus on the outcome? If so, we offer you the opportunity to work for a market leader, an international growing company FLEETCOR.

Your responsibilities 

  • The acquisition of new partners and customers by the phone
  • Customer relationship management
  • Creation of attractive offers
  • Customer care throughout the process of cooperation
  • Work with internal CRM system - handling customer requests, entering changes into the system, etc.

We require

  • Secondary education
  • Experience in selling over the phone with demonstrable results
  • Language skills: Polish, German or Dutch on a native level, Intermediate English/Czech
  • Excellent communication skills in personal and telephone conversations and written communications
  • Proactive approach in dealing with new situations and high motivation
  • Team spirit
  • Excellent computer skills

We offer

  • Environment of growing international company
  • Nice working environment with a flat organizational structure
  • Space for new ideas in solving customer requirements
  • Fixed salary plus bonus system, teambuilding and other corporate events
  • Sales training led by experienced lecturer, including regular coaching that makes you become a successful seller
  • Work in dynamic and talented team 
  • Support of your development, therefore we are the ideal employer for graduates

Start day

  • immediately

If interested, please send your CV to aneta.cerna@fleetcor.eu

We are currently looking for an IT Infrastructure Architect based in Prague, Czech Republic who will be responsible for translating business IT needs into technical solutions, and defining solutions to problems through reasoned application of information technology.  Designs, develops, documents and analyzes overall architecture of systems, including hardware and software.  Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs.  Researches and recommends technology to improve the current systems, overarching lead for initial rollout of new technology and technical advisor for supporting IT infrastructure for mission critical and secured business applications.

Nature of Contribution - Acknowledged as technical authority within Company and outside company by vendors and peers.  Applies thought leadership and provides advice on multiple technologies and shapes the long-term direction of the Enterprise.  Contributes through vision and has significant impact on future IT technologies and strategy.

Knowledge - Seeks new knowledge and innovative methods across disciplines.  Leverages subject matter/ industry expertise, and applies in-depth knowledge of company goals to contribute to business opportunities.  Internal thought-leader on IT infrastructure technologies and member of the vendor negotiation and product selection team.

Analysis and Problem Solving - Uses analytical thought and judgment to solve most complex or unique problems.  Develops integrated business solutions across organizations and designs organizational standards for innovation.

Independence - Guided by organization strategy and objectives.   Influences organization goals and objectives.  Aptitude to understand and adapt to newer technologies, and act as a change leader.

Contribution to IT Technology - Key contributor on Infrastructure services and/or strategies that require complex or advanced conceptualization.  Ensures IT services implemented are aligned with business current and expectations.   Directs projects of critical importance and works on next generation technologies and platforms.  Develop the framework and the supporting infrastructure to build common reusable components for core infrastructure solutions.

Communication - Demonstrated proficiency to communicate effectively, both verbally and in writing, to various levels of management, and technical and non-technical personnel.  Builds external alliances and is external technical spokesperson for company for proof of concepts and product evaluations.  Champions the execution of decisions based on the company's mission and values.  Engages others to adopt a sense of urgency and problem resolution. 

Required Qualifications -

  • 15 or more years of both hardware and software technical industry experience in areas of IT enterprise support, consulting services/technical pre-sales and engineering/development
  • Demonstrate in-depth hands on understanding and practical experience of designing, installing, configuring and maintaining enterprise computer systems, SANs, networking and datacenter environments
  • Excellence in performance tuning and troubleshooting IT issues
  • Implemented interfaces for the integration of software into an existing enterprise computer system environment
  • Exceptional ability to solve complex computer system problems and presenting complete professional solutions to Senior IT management, business and customers
  • Adept at quickly learning new technologies and working constantly directly with vendor’s technical staff to keep updated and educated
  • Dedicated to your customer satisfaction and very persistent but also flexible ensuring business goals are achieved
  • Acknowledged as technical authority within your company and outside company by vendors and peers (have references)
  • Directs projects of critical importance and works on next generation technologies and platforms.  Develop the framework and the supporting infrastructure to build common reusable components for core infrastructure solutions
  • Proficient in cost estimates and analysis of vendor presented solutions and conducting analysis of tradeoffs and incorporating any constraints
  • Proven experience working with vendor solution architects to design the best solution for IT requirements
  • Proficient in specifying and evaluating architecture requirements for RFXs
  • Proficient in Systems, Network and Storage architecture (subsystems, interfaces, dependencies)
  • Understands IT products and services backward compatibility and future evolvability
  • Mentor new engineers/architects to ensure their compliance with established developed procedures and standards
  • Interpersonal and leadership skills that demonstrate collaboration, facilitation, influencing and negotiating
  • Interview all IT new hires in the infrastructure team and provide feedback for selection of candidates

If interested, please send your CV and a short letter of motivation to aneta.cerna@fleetcor.eu.       

FLEETCOR is a worldwide leader in fuel card processing. Since its establishment in 2000, FLEETCOR has acquired and developed a number of major fuel card brands in North America and Europe. Its card programs are marketed under a variety of globally-recognized brand names including Fuelman, CFN, Mannatec, Keyfuels, and CCS.

FLEETCOR is looking for new colleagues into a newly constituted team, whose role will be:

  • Providing complete customer service of the passive customer service line
  • E-mail communication with customers from Netherlands
  • Setting parameters of the products in the internal system based on customer requirements
  • The introduction of new contracts in the database and updates
  • Dealing with requests and complaints of clients
     

The ideal candidate should meet the following requirements:

  • Fluent in Dutch, at least at C1 level
  • English on communicative level
  • Completed secondary education
  • Good communication skills, assertiveness
  • Independence and thoroughness
  • Stress resistance, customer orientation
  • Work experience in ​​customer service would be an advantage
     

In this position, we offer you:

  • Work within a reputable multinational company
  • Competitive financial evaluation
  • Variable salary component, depending on job performance
  • Company benefits (meal vouchers, additional week of vacation, sick days, corporate events
  • Daily communication in a foreign language with customers as well as native speakers in the team
  • Career growth opportunities
  • Place of work, Prague 8
     

Expected starting date:

  • Immediately

If interested, please send your CV and a short letter of motivation to aneta.cerna@fleetcor.eu