FLEETCOR: Customer Service with Dutch

FLEETCOR is a worldwide leader in fuel card processing. Since its establishment in 2000, FLEETCOR has acquired and developed a number of major fuel card brands in North America and Europe. Its card programs are marketed under a variety of globally-recognized brand names including Fuelman, CFN, Mannatec, Keyfuels, and CCS.

FLEETCOR is looking for new colleagues into a newly constituted team, whose role will be:

  • Providing complete customer service of the passive customer service line
  • E-mail communication with customers from Netherlands
  • Setting parameters of the products in the internal system based on customer requirements
  • The introduction of new contracts in the database and updates
  • Dealing with requests and complaints of clients

The ideal candidate should meet the following requirements:

  • Fluent in Dutch, at least at C1 level
  • English on communicative level
  • Completed secondary education
  • Good communication skills, assertiveness
  • Independence and thoroughness
  • Stress resistance, customer orientation
  • Work experience in ​​customer service would be an advantage

In this position, we offer you:

  • Work within a reputable multinational company
  • Competitive financial evaluation
  • Variable salary component, depending on job performance
  • Company benefits (meal vouchers, additional week of vacation, sick days, corporate events
  • Daily communication in a foreign language with customers as well as native speakers in the team
  • Career growth opportunities
  • Place of work, Prague 8

Expected starting date:

  • Immediately

If interested, please send your CV and a short letter of motivation to vaclav.nemec@fleetcor.eu